Refund policy

We will gladly accept returns of unused, undamaged merchandise within 14 days of the original purchase date. Returns with an original receipt will be credited in the original form of payment for the price paid. Returns with no receipt will receive a store credit for the current value. All custom, personalized, or special orders, food items, and sale items are final sale.

Fountain pens and pen-related accessories: Please return/exchange your pen or related accessories within 14 days. If you would like to test your fountain pen, please dip the nib only rather than fully inking the pen or inserting a cartridge. Once a pen has been fully inked or a cartridge inserted we reserve the right to charge a 20% restocking fee, since the item will then be considered used merchandise.

Return shipping is at the expense of the customer.

 

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